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"Great care "

About: St Richard's Hospital

Friendly, competent and caring staff looking after my elderly mother, both in the A&E and on the ward. Every effort was made to make my mother comfortable which made a potentially stressful experience less so - many thanks. On her discharge however, hospital transport was arranged to take her home and my mother had to transfer to a different wheelchair/ chair five times! She was totally exhausted by the time she was sat in the ambulance, not surprising considering the treatment she had had in hospital meant she found it difficult and painful to stand and move too often. Perhaps the hospital could look into streamlining this service so the patients need only transfer once or twice when they are using the hospital transport.

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