"One of the worst companies I have ever dealt with"

I've been using Fittleworth Medical for my stoma supplies since my surgery last August when the Southampton Stoma Nurse team signed me up to them, unfortunately, it's been a disappointing experience. Despite the critical nature of these supplies, I've found myself constantly chasing after my orders every single time. My prescriptions seem to get stuck repeatedly, forcing me to follow up extensively just to ensure I don't run out. This has been a source of unnecessary stress, especially given the importance of these supplies for daily management. I'm still waiting for an order that was never dispatched and have now given up with this company. Due to these ongoing issues, I've decided to switch to another provider, who has already shown more reliability and efficiency. I truly hope Fittleworth can improve their service for the sake of other customers relying on them.