"Useless "

We moved to this go after a terrible experience at another. They were great until they made a change to their services with booking appointments and registering new patience. We took our newborn to get registered 2 weeks ago and they have lost the forms! No recollection of us being there either. I also asked at the time of registering to book babies 6-8 week check up which was confirmed that they would do and advise the date in text.

I called on the 6 week date and again nothing down they can’t do an appointment until 11 weeks!!!! And if I wanted to have one sooner to book via the website and when I went to book on the website I can’t as it’s reached capacity!! What a useless system and staff on the phone did not care either!! With a newborn and going through postpartum what a terrible level of care.