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High standards of care & compassion

Posted By JCross24

"High standards of care & compassion"

About: West Glasgow Ambulatory Care Hospital (Yorkhill) / Occupational Health Service

(as the patient),

I have been attending Occupational Health appointments at Glasgow's West Ambulatory Care Hospital (ACH), over the last 6 months.

I would like to highlight the high standards of care & compassion I have been shown.

The dept is welcoming & is very clean & comfortable.

I have been seen by Roisin, throughout this time. Her professionalism & empathetic approach has been very reassuring. I am very grateful to her for all the help she has given me.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde last week
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 16/05/2024 at 13:48
Published on Care Opinion at 13:48

picture of Nicole McInally

Dear JCross24

Thank you very much for taking the time to share your feedback about the Occupational Health Service. I am delighted to hear about the high standards of care and compassion shown my Roisin. I will ensure that your comments are shared with Roisin which I’m sure will be greatly appreciated.

Thank you and take care.

Nicole

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