"Undignified & judgemental "

Attended A&E today for persistent ear pain and not having slept well for over a week! GP already exercised & antibiotic medication for over a week unsuccessful.

The response to myself was without uncertainty cold & judgemental. There was no kindness or warmth from the triage nurse or examining doctor both of ethnicity so maybe a cultural thing having lack of tolerance for my complaint???? As I am and was warm and polite.

I was asked by triage nurse who looked at me blankly, why not go to GP. This was after id already having told her I'd been but continue to be in genuine pain despite using drops and pain killers.

I was then left to wait for almost another hour for a simple prescription to be written!

I cannot help but think 'punative'.

Being a professional and having worked in the NHS for decades I know the basic standards that I should have recieved.

Maybe staff are burnt out but no excuse for the service I recieved.

Very disappointing, maybe more training in compassion needed....or there are plenty of super market jobs.