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Incredible team

Posted By May55

"Incredible team"

About: Queen Elizabeth University Hospital Glasgow / Elderly Medicine (Wards 51, 52, 54,55, 57, 8a & 2a) Queen Elizabeth University Hospital Glasgow / Palliative Care

(as a staff member posting for a carer/relative),

I would like to say thankyou to the team for the care, cups of tea and cuddles when you took care of us all during mum's time on the ward 55. 

We got to know a number of the nursing staff at mums end of the ward and would like to offer our special thanks to Peter, Tierna, Ann, Sarah, Hilly, Alison, Michelle, Mary, Maria and Derek. You made a difficult situation a lot easier. 

We would also like to send our thanks to Dr Shariff and her team. 

Everyone gave mum the time and care she needed and did not complain when we were there every day to visit and sit with mum. 

Your team were also so supportive and allowed our family to stay in the hospital for the days leading up to mums passing. This gift of time will be one I am forever grateful for. I know that if mum could have that she would have thanked you herself, but communication in the final weeks was difficult. 

My sister and I will always be so grateful for your care and attentions for both Mum and Dad over those difficult weeks. 

Thank you from the bottom of our hearts. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde last week
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 21/05/2024 at 16:01
Published on Care Opinion at 16:01

picture of Nicole McInally

Dear May55

Please accept my sincere condolences on the loss of your Mum. I understand that this is a difficult time for you and your family and I really appreciate you taking the time to get in touch. It is heartening to hear about the care and support you all received from the staff in Ward 55. I will ensure that your comments are shared with Dr Shariff, Peter, Tierna, Ann, Sarah, Hilly, Alison, Michelle, Mary, Maria and Derek. I am certain that they will be very grateful for your kind words, and I’d like to thank you on your behalf.

Take Care

Nicole

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