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56 minutes for a heart symptoms

Story from nhs.uk

"56 minutes for a heart symptoms "

About: Chelsea & Westminster Hospital

It’s been 58 min since I enter the emergency with a heart condition

I was not yet asked to be seen by a doctor. In every hospital in the world heart is absolutely a priority. Even the reception is shocked as a lot of people has been seen but me.

Again, writing this as a record in case something happens to me

Absolutely outrageous. At least a safe check should have been done by now!!!

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Responses

Response from Camelia King-Martey, Patient Experience Coordinator, Patient Experience, Chelsea and Westminster Hospital NHS Foundation Trust 5 days ago
Camelia King-Martey
Patient Experience Coordinator, Patient Experience,
Chelsea and Westminster Hospital NHS Foundation Trust

Submitted on 14/05/2024 at 17:25
Published on Care Opinion at 17:25

Dear writer,

I am sorry to read of your recent experience.

If you would like to raise this as a complaint or concern, please contact our PALS team:

chelwest.cwpals@nhs.net.

Best wishes,

Camelia

The Patient Experience Co-ordinator

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