This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

The treatment was second to none

Posted By Jenny362

"The treatment was second to none"

About: Cardiology / Ward 1 - Cardiology Ninewells Hospital / Accident & Emergency Scottish Ambulance Service / Emergency Ambulance

(as a service user),

Was recently admitted to Ninewells Hospital suffering from a heart attack. Action by paramedics and medical team was instantaneous and without them I wouldn't be here today.

Was eventually transferred to Ward 1 for recovery. The treatment from all staff especially Courtney the nurse in charge was second to none. Their care, compassion and dedication to patients is second to none. They are all angels and a credit to the NHS.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lisa Pullar, Senior Charge Nurse, Ward 1 Cardiology, NHS Tayside last week
Lisa Pullar
Senior Charge Nurse, Ward 1 Cardiology,
NHS Tayside

Submitted on 09/05/2024 at 12:54
Published on Care Opinion at 16:23

Thank you so much for sending in your comments. I am so glad you had such a positive experience during your stay with us. I will ensure this is shared with the team.

We wish you the best in your ongoing recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Fiona Kennedy, Acting Senior Nurse, Clinical Care Group 2, NHS Tayside last week
Fiona Kennedy
Acting Senior Nurse, Clinical Care Group 2,
NHS Tayside

Submitted on 09/05/2024 at 12:57
Published on Care Opinion at 12:57

Dear Jenny362,

Thank you for taking the time to share your feedback. I am delighted to hear you had such good care and positive outcomes. I will be sure to share this with the teams and wish you well with your ongoing recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service last week
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service

Submitted on 09/05/2024 at 13:23
Published on Care Opinion at 13:23

Dear Jenny362

Thank you for sharing your story. It is lovely to read that you are happy with the care you received.

If you would like me to pass on your thanks to the ambulance crew may I ask that you contact our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion name and the address and date we attended.

I do hope you are recovering well.

Kindest regards

David

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k