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Care Opinion

Everyone was lovely

Posted By Gusmc24

"Everyone was lovely"

About: Queen Elizabeth University Hospital Glasgow / Surgical High Dependency Unit (SHDU) Queen Elizabeth University Hospital Glasgow / Theatres, Recovery and Anaesthetics

(as the patient),

Dear QEUH staff,

I am writing to thank you for the excellent care I received during my recent hospital stay. I was in for a bowel cancer operation and spent six nights in the High Dependency Unit in the middle of April. The operation was very successful and I am now making a quick recovery. The standard of care was absolutely first class and all the nursing and auxiliary staff were extremely attentive.

I can't thank you enough for how well I was treated both during the day and at night. Everyone was lovely.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 weeks ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 15/05/2024 at 10:11
Published on Care Opinion at 10:11

picture of Kevin Torbet

Dear Gusmc24

Thank you so much for taking the time to share your positive experience at Queen Elizabeth University Hospital. We are delighted to hear that your bowel cancer operation was successful and that you are making a quick recovery.

Our staff in the High Dependency Unit work tirelessly to provide the highest standard of care, and it is heartwarming to know that their efforts made a significant difference during your stay. We are proud of our nursing and auxiliary teams who strive to ensure every patient receives attentive and compassionate care both day and night.

Your kind words will be shared with the team, and I am sure they will be as touched as I was to read your lovely comments.

Kind regards

Kevin

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