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"Seeing my psychiatrist with my CPN"

About: Adult Mental Health Services - Community (County) / Newark & Sherwood Local Mental Health Team (LMHT)

(as a service user),

Well, I came out of my last appointment with my psychiatrist and my CPN, who just sat there and didn't say anything.

I felt totally unsupported and left to feel at risk. I told my consultant afterwards that I felt suicidal, who then said they'd listened to me for 35 mins, and ended the appointment.

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Responses

Response from Tracey Houghton, Service Manager for Mid Notts and Bassetlaw LMHT’s, Adult Mental Health, Nottinghamshire Healthcare NHS trust last week
Tracey Houghton
Service Manager for Mid Notts and Bassetlaw LMHT’s, Adult Mental Health,
Nottinghamshire Healthcare NHS trust
Submitted on 16/05/2024 at 13:31
Published on Care Opinion at 13:31


Hello "Love my dashund" Thank you for taking the time to feedback your experience within your appointment with your consultant and CPN. I am sorry to hear that this wasn't a positive appointment for you and you didn't feel supported and was left in distress. Our lead consultant has been informed of your feedback however, we are unable to action this further as we haven't details of the consultant. I would encourage you to contact our PALS complaint team and as a service we can look into your experience with a view to improving yours and others experiences for the future. The contact details for PALS is 0115 993 4542. Email. PALSandCompaints@nottshc.nhs.uk. If your would prefer to write a letter the address is

PALS and Complaints Highbury Hospital, Highbury Road, Nottingham NG6 9DR

Thank you once again for sharing your story and feedback, we really appreciate any feedback as this supports service improvement.

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