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"The team exuded warmth, care and humour"

About: Vale of Leven General Hospital / Day Surgery Unit

(as the patient),

I was in for day surgery on my shoulder. I was cared for from arrival to departure with no potential need overlooked. From the start and without exception, the team exuded warmth, care and humour that gave me every confidence for what lay ahead. Beyond my own personal experience, I perceived a well structured and organised team that supported each other, got on well together and looked out for each other. I don't for as minute think that it was as easy as it was made to look and all concerned were a credit to themselves and the hospital. Heartfelt thanks!

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Responses

Response from Christine Kilday, Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy, NHS Greater Glasgow and Clyde last week
Christine Kilday
Senior Charge Nurse, Surgical Day Bed Unit/Endoscopy,
NHS Greater Glasgow and Clyde
Submitted on 07/05/2024 at 16:07
Published on Care Opinion at 16:07


Thank you so much for taking the time out of your day to post your kind and positive feedback. We value feedback as it allows us to reflect on our practice.

We hope you are recovering well after your shoulder operation.

I will be sure to pass on your lovely feedback to the rest of the team.

Many thanks again.

Christine Kilday (Senior Charge Nurse)

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