My mum had daily Homecare from 2019, when she fell and broke her right arm, which was never fixed by NHS.
She had fantastic care from Dr Chia, at Wishaw General, who saw my mum well after the required period. She was her longest living patient.
The staff at Beatson in Glasgow and Beatson Outreach at Monklands Hospital were professional, caring, positive and supportive. They are highly skilled people. We were delighted and grateful for all their care. The treatment extended mum’s life by 4 years. The care was exemplary and first class.
The orthopaedic surgeon, however, let her down and we were angry and disappointed, as mum lived for 4 years with her right broken arm in a brace. It affected her sleep, her balance and daily life.
In September, 2023, mum had a cataract operation at Hairmyers in East Kilbride. She was over the moon by regaining her sight and was able to start reading again - something she had missed. She spoke so highly of the treatment and care she had received. My mum was always so proud of having worked herself in the NHS - in the Board of Management, in the eye clinic and A & E in Law Hospital. She was so happy to be able to see again. It was like a miracle.
Laterally, in 2023, her health deteriorated after a Covid vaccination. She spent weeks in bed. Homecare was increased to three times a day. I cannot thank Lorraine and her team of Lanark Homecare enough. Her regulars were her favourites and provided personal care, food, friendship and humour. I was so grateful and thankful for their help and support. Two of the girls even visited her in Kello Hospital and attended her funeral.
Our local GPs had regular phone appointments and prescriptions, but Dr Hughes made a brilliant decision to find mum a bed at Kello Hospital, where she spent the last two weeks of her life.
Every one of the Kello Hospital staff is welcoming, friendly, caring and professional. Audrey runs the hospital so wonderfully well. The caring culture meets patients and families at the door and continues in all aspects of care. The personal and professional approach by all staff is respectful, empathetic and compassionate. Mum’s health seemed to be improving with the exceptional care at Kello Hospital and pain was being managed. Although none of us really knew that these were her last few days, as they were so positive, mum passed away. Mum was in her nineties.
I am so eternally grateful to Audrey, Lindsay and all the staff, who were just so caring and compassionate. I couldn’t have managed it at home on my own with mum, as their professional experience and expertise were required.
"Mum's at home and hospital care"
About: Clydesdale Locality Support Service / Care at Home Clydesdale Locality Support Service Care at Home ML11 7JT General practices in Lanarkshire General practices in Lanarkshire Kello Hospital Kello Hospital ML12 6AF The Lanarkshire Beatson The Lanarkshire Beatson Airdrie ML6 0JS http://www.beatson.scot.nhs.uk/content/default.asp?page=s22_1_11 University Hospital Hairmyres / Ophthalmology University Hospital Hairmyres Ophthalmology G75 8RG University Hospital Wishaw / Trauma & orthopaedics University Hospital Wishaw Trauma & orthopaedics ML2 0DP
Posted by Scott24 (as ),
Responses
See more responses from Karen Connor
See more responses from Jennifer Montgomery
See more responses from Nicole McInally
See more responses from Margaret Gray
See more responses from Lise Axford
See more responses from Gillian Ramage