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Lovely ambulance crew and nurses

Posted By Millie67

"Lovely ambulance crew and nurses"

About: Forth Valley Royal Hospital / Accident & emergency Scottish Ambulance Service / Emergency Ambulance

(as the patient),

I had chest pains in the middle of the night and fainted in the bathroom. My husband called an ambulance.

The ambulance crew were so lovely. They took me to the emergency department at Forth Valley Royal Hospital. The nurses are very lovely too. 

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Responses

Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service last week
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service

Submitted on 07/05/2024 at 15:57
Published on Care Opinion at 15:57

Dear Millie67

Thank you for your kind words.

If you would like me to pass on your thanks to the ambulance crew may I ask that you contact our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion name and the address and date we attended.

I do hope you are feeling better now.

Kindest regards

David

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Response from Gary Murray, Senior Charge Nurse, Emergency Department, NHS Forth Valley 4 days ago
Gary Murray
Senior Charge Nurse, Emergency Department,
NHS Forth Valley

Submitted on 15/05/2024 at 11:40
Published on Care Opinion at 11:50

Dear Millie67,

I am sorry to hear that you were unwell recently and had to attend the Emergency Department. I do hope you are feeling much better now. Thank you for your kind words for the nursing staff within the department, I will certainly pass this information onto the whole team.

Please feel free to contact myself on 01324 566116 if you wish me to pass on your thanks personally to the staff that looked after you during your time within the Emergency Department,

Kind regards

Gary

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