"An improving practice "

After several phone calls I was pleasantly surprised to be offered a same day face to face appointment with a GP for a worrying problem. The treatment I received was excellent and efficient. I do hope the practice continues to offer more face to face appointments. The people I spoke to at reception were friendly and helpful but I think it is important to be able to speak to someone able to make medical judgements as to urgency of need as I was eventually able to do after my third call. On this occasion I was extremely satisfied with my treatment and feel more confident about the future with this practice.