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Treated so well

Posted By Seans72

"Treated so well"

About: Causeway Hospital / Accident & Emergency Causeway Hospital / X-Ray Department

(as the patient),

Treated so well and very quickly after falling and breaking a bone in my wrist. 

The Nurse Specialist Michelle and staff nurse Lauren both were fantastic. 

X-Ray staff very good too 

Seen and treated really quickly 

Thank-you Causeway ED 

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Responses

Response from Rebecca Getty, Assistant Director Diagnostic & Clinical Services, Surgical & Clinical Services, NHSCT last week
Rebecca Getty
Assistant Director Diagnostic & Clinical Services, Surgical & Clinical Services,
NHSCT

Submitted on 07/05/2024 at 11:33
Published on Care Opinion at 11:33

Thank you for taking the time to provide feedback on your recent experience in Causeway ED and radiology department Seans72. I hope your fracture heals well. Rebecca

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Response from Victoria McCrory, Assistant Clinical Services Manager, Medicine and Emergency Medicine, NHSCT last week
Victoria McCrory
Assistant Clinical Services Manager, Medicine and Emergency Medicine,
NHSCT

Submitted on 07/05/2024 at 12:03
Published on Care Opinion at 12:03

Hello Seans72

My name is Victoria McCrory and I am the Assistant Clinical Services Manager for Causeway ED. Thank you for taking the time to leave this positive feedback, particularly at a time when you have been unwell.

I am delighted to hear that you had a positive experience whilst attending the department. I will ensure that the staff named are made aware of this compliment, and I will also share it with the department as a whole.

Positive feedback is important in helping improve staff morale and reminds them of the fantastic care they continue to deliver despite the pressures they are under.

I hope you are continuing to make a speedy recover, and we all wish you well.

Yours Sincerley

Victoria McCrory

ACSM CAU ED

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