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Made a painful situation that bit easier on me

Posted By George024

"Made a painful situation that bit easier on me"

About: Glasgow Dental Hospital and School / Emergency Dental Treatment Centre Level 1

(as the patient),

I visited the Glasgow dental hospital recently as I was having pain and swelling from one of my back teeth .

I was seen by a dentist called Sonny ( I think that’s how you spell it) who explained the issues, the options available to me and who eventually carried out the procedure .

Sonny was professional, had a great customer care attitude, her communication skills were first class, she made a painful situation that bit easier on me as her attention to detail was fantastic.

While I would not wish what I had on my worst enemy I was pleased to have been seen and operated on by Sonny.

Thanks to Sonny and her team for the help, attention and after care on the day .

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Responses

Response from Karen Gallacher, Operational Services Manager, Public Dental Service, NHS Greater Glasgow and Clyde 2 weeks ago
Karen Gallacher
Operational Services Manager, Public Dental Service,
NHS Greater Glasgow and Clyde

Submitted on 03/05/2024 at 16:01
Published on Care Opinion at 16:01

Good Afternoon George024

Thank you for taking the time to contact the service re your recent visit. Dental pain is always difficult to tolerate and I hope you are now feeling better. Please rest assured your positive comments will be passed along to the team and I am sure they will be thrilled that you reached out to praise them..

Best Wishes

Karen

Karen Gallacher

Clinical Services Manager

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