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"They are a lovely group of people."

About: Queen Margaret Hospital / Day Surgery

(as a service user),

I had to go to Queen Margaret hospital for a colonoscopy. Which I was dreading.

The staff there were absolutely 1st class. They explained everything, they were kind, courteous, and asked me numerous times during the procedure if I was okay.

I count myself very lucky to be cared for by all the staff involved. They are a lovely group of people.

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Responses

Response from Ann Walker, Charge Nurse, Endoscopy, Queen Margaret Hospital, NHS Fife 3 weeks ago
Ann Walker
Charge Nurse, Endoscopy, Queen Margaret Hospital,
NHS Fife
Submitted on 13/05/2024 at 10:01
Published on Care Opinion at 10:01


Dear MogteWLP467Sa

Thank you for taking time to feedback about your recent visit to Queen Margaret I was delighted to read all your very kind comments about your journey whilst with us.

Especially that you received '1st class service' from the 'wonderful team' and that they communicated with you throughout your procedure. This diffenately helps to reduce any anxiety you may be experiencing.

I am so happy that a dreaded experience was turn round to being a positive one for you. Wish you a speedy recovery

Kindest regards

Ann Walker SCN

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