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"Thorough, professional and kind"

About: General practices in Fife

(as a service user),

I want to commend Dr Sprot at the Lomond Practice, Glenrothes for his excellent patient care.

Dr Sprot is thorough, professional and kind. In June last year there were signs that my father in law's bowel cancer had spread to his liver and Dr Sprot acted with a sense of urgency and with much kindness.

He got on the phone and made sure we were able to get my father-in-law to the hospital without any delay. He held my father-in-law's hand as he explained the situation, displaying an empathy that was truly touching to witness. My father in law passed away 8 months later. 

In my own interactions with Dr Sprot, I have found him to be professional, thorough and understanding of my concerns, always taking the time to explain and answer questions.

The human connection that Dr Sprot makes with his patients is heart warming to see and really quite extraordinary to experience in the present times. Dr Sprot is an asset to his profession and a model example of how to deliver patient-centred care. I am really grateful to have him as my GP. 

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Responses

Response from Shelley McBain, Interim Service Manager, Primary & Preventative Care, Fife Health & Social Care Partnership 2 weeks ago
Shelley McBain
Interim Service Manager, Primary & Preventative Care,
Fife Health & Social Care Partnership
Submitted on 03/05/2024 at 13:20
Published on Care Opinion at 13:20


Dear Anderson381

My name is Shelley McBain and I am the interim Service Manager for Primary Care. I am sorry to hear about the loss of your father, and was very pleased to read your kind words about Dr Sprot compassion during your fathers care, and I would like to thank you for taking the time to post this feedback.

I'm sure Dr Sprot will be delighted to hear such lovely feedback, and will ensure this is passed onto Dr Sprot.

Thank you again, and take care.

Shelley

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