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Excellent care from excellent staff

Posted By Isa55

"Excellent care from excellent staff"

About: Queen Elizabeth University Hospital Glasgow / Orthopaedics (Wards 10a, 10b, 10c &10d)

(as the patient),

I was a patient in ward 10C last week and received the most outstanding care for a lateral tibia plateau fracture. Everyone from medical (including physio's) to clerical staff were so professional, pleasant, hard working and helpful. I was very stressed as I had never been in hospital before and this made my short stay much easier. 

I was treated with dignity and respect at all times and I would like to thank them all. 

Also thanks to A&E Staff Nurse Emma (who immediately suspected I had this particular fracture) and her assistant Tracey and all other staff in A&E who were just wondeful. 

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Responses

Response from Morag Busby, Lead Nurse, Orthopaedics (Queen Elizabeth University Hospital and New Victoria Hospital), NHS Greater Glasgow and Clyde last week
Morag Busby
Lead Nurse, Orthopaedics (Queen Elizabeth University Hospital and New Victoria Hospital),
NHS Greater Glasgow and Clyde

Submitted on 09/05/2024 at 07:23
Published on Care Opinion at 07:23

Hi

Thank you so much for taking the time to share details of your recent experience as a patient in Ward 10C QEUH.

It's good to hear that the whole Orthopaedic team pulled together to provide outstanding care and help to reduce your stress following admission for your injury.

It is always great to receive feedback from our patients, I will share your kind comments with the Trauma and Orthopaedic team.

I wish you all the best with your ongoing recovery.

Morag Busby, Lead nurse Trauma and Orthopaedic service

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