"Tragic every time I have to enter "

Absolutely unprofessional and incompetent staff. The reception staff are consistently hostile and unhelpful. They are always so keen to know all your ailments and announce to the waiting room and in front of you, make their diagnosis?

The doctors are an absolute joke. One entered the room and mumbled and came back angry they had to say my name again when they can see in the notes I'm partially deaf. I have been misdiagnosed twice from this surgery. And when I went to them for problems about extreme fatigue got my bloods done. Was told no news is good news. (This experience was horrendous enough as when I arrived to give blood the receptionist said its "impossible" for me to have an appointment just now as they don't do appointments during this time for training, I expressed it was for blood work and they said no, i was wrong, the appointment was 3.20, they are looking at it right now, low and behold, drive home and 10 mins later get a phone call of why I wasn't at my appointment? So the receptionist blatantly lied right to my face) and tablets arrive at my door 2 weeks after the blood work? Now explanation? No little letter inside stating symptoms? Or risks? Side effects? And no explanation what they were for? Trued for over 6 weeks to get Ann appointment as the receptionist says I can't speak to the doctor on the phone to ask what the tablets are for as I'd much rather change my lifestyle to fix whatever was wrong with the bloodwork rather than just sending tablets to my door? Totally unimpressed. Patient care is last in their priority.