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"Couldn't have asked for better end of life care"

About: Dr Gray's Hospital General Practices in Grampian

(as a relative),

My mother was suffering with  breast cancer and not fit enough for any further treatment. Initially I was concerned about the lack of palliative care beds in Moray, but I could not have asked for better care for my mother in her last days. 

The staff were friendly, professional and respectful of everyone's feelings. We also never had to wait more than half an hour for someone to come to help. The model of care being used here is excellent and the staff should be very proud of how well it all works. As a family we are very grateful and thankful for all the care and help we received.

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Responses

Response from Fiona Robertson, Chief Nurse, Dr Gray's Hospital & Moray HSCP, NHS Grampian 3 weeks ago
Fiona Robertson
Chief Nurse, Dr Gray's Hospital & Moray HSCP,
NHS Grampian
Submitted on 16/05/2024 at 20:11
Published on Care Opinion at 20:11


Dear FDEMS

Many thanks for sharing your recent experience especially at such a difficult time for you and your family.

I am so pleased to read of the level of care that your Mother received by our team of nurses especially in her last few days.

The team always aim to deliver a person centred approach and so glad that they achieved this at such an important and precious time for you all.

I will ensure that your feedback is shared directly with the team. They will be so pleased to read of the impact their care had on you and your family.

With thanks and best wishes

Take Care

Fiona

Fiona Robertson

Chief Nurse

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