"Unprofessional "

About: Owen Road Surgery Owen Road Surgery Lancaster LA1 2LG

Posted via nhs.uk 2 weeks ago

Went in the doctors and was treated awful by middle age nurse.shes rude and abrupt.and out right nasty.

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Owen Road Surgery

Submitted on 07/05/2024 at 12:06

Published on nhs.uk at 12:07

Dear Patient
I am sorry to hear that, on this occasion, you did not experience the high standard of professionalism that we expect from our staff.
If you could provide me with further information by e-mailing lscicb-mb.lmp.reception@nhs.net, marking your e-mail for my attention, I would be happy to investigate and discuss this with the member of staff involved.
Kind regards
Elizabeth Slater
Quality and Performance Manager

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