" Request for Home Visit For Injection"

Attempted email to request a home visit for a Covid injection. The new system at first attempt is just as bad or worse than the last system the surgery used. The information leads you to believe that you can email regarding anything before 2pm. You can’t. I emailed at after 11am. The mail box was full and had stopped receiving. It took a phone call to the surgery to learn that for a non urgent query the alternative surgery email can be used or I could talk to a receptionist as long as the query wasn’t clinical. Also the present automated phone message was worded in such a way that it left the immediate impression that I couldn’t phone the surgery for any reason. The impression is that the surgery doesn’t want to hear from you at all. Which I know isn’t true where Sinnott Medical Centre is concerned.