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Care Opinion

Great Convenient Experience

Posted By microscopiumyj74

"Great Convenient Experience"

About: Lagan Valley Hospital / Lisburn Phlebotomy Hub

(as the patient),

Got a late appointment motivation from clinic and required blood test ahead of appointment. Was contacted by Chris and was offered range of locations - Ards, Downpatrick or Lisburn - for bloods.

Was able to arrange for bloods at Lisburn Phlebotomy. Was unsure of location as had been expecting Lagan Valley. Chris gave me directions over phone and emailed all appointment details with very clear location directions for unit.

Arrived in plenty of time to ensure found location, directions were spot on, easy convenient parking immediately adjacent to unit (luckily as it was lashing down when I arrived), was greeted and deal with very quickly in very comfortable environment. An excellent facility provided by SEHSCT

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Responses

Response from Alison Warwick, Service Manager, South Eastern Health & Social Care Trust 2 weeks ago
Alison Warwick
Service Manager,
South Eastern Health & Social Care Trust

Submitted on 30/04/2024 at 11:47
Published on Care Opinion at 11:47

Thank you for taking time to post this lovely compliment. I am so pleased that your experience with us was positive and you found the service to be efficient.

Great to know that the directions Chris gave you were good as its not the easiest of locations to find!

I will pass your message onto the wider team who will also be delighted to receive your feedback

Thank you once again and best wishes.

Alison, Service Manager

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