"No compassion "

I haven’t been sleeping well for the last couple of weeks. I am literally exhausted physically and mentally. My family and friends are commenting on how awful I look. It is affecting me in every aspect of my life including work and relationships. Having 2-3 hours of sleep and getting up at 6.30am. I’m not sure if something is wrong medically or whether it is my mental health but I feel at breaking point. I filled out a form for an appointment and was sent a link to book an apt. The earliest was more than 2 weeks away. I called the surgery and was callously told of sleep was not urgent so I could not have an emergency apt. I’m just wondering where the receptionist got her medical degree? If I fall asleep at the wheel of my car or end up burning out would this practice care? I dread calling the surgery or visiting this practice. I certainly would never recommend anyone join.