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Excellent care

Story from nhs.uk

"Excellent care"

About: Healthshare Ltd

I was looked after excellently from the moment I arrived. The appointment was punctual, the 2 technicians were kind and reassuring, as I hadn’t had an mri before. The scan was carried out quickly and efficiently, which I appreciated. The only complaint is that I had to get a bus and the walk from the bus to the clinic was treacherous, along a mud path next to a very busy road, and I took my life in my hands trying to cross the road. Luckily I rescheduled my appointment during daylight hours, as it would be dangerous while dark

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Responses

Response from Healthshare Ltd 3 weeks ago
Healthshare Ltd

Submitted on 29/04/2024 at 07:00
Published on nhs.uk at 07:00

Dear patient, thank you for taking the time to provide this feedback. We are pleased to hear that you found the MRI service to be excellent. We do hope that any future care that you receive meet these standards. We would like to pass on your comments to the team that cared for you and feedback about the route you had to take from the bus stop. If you would like to do this please email pals@healthshare.org.uk with comment reference number: 1802929  and the name of the clinic you attended. Best regards Healthshare Group

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