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Waiting times

Story from nhs.uk

"Waiting times"

About: Royal Stoke University Hospital

The waiting times when sent from children’s a&e to gp out of hours is shocking especially when in pain

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Responses

Response from Royal Stoke University Hospital last week
Royal Stoke University Hospital

Submitted on 09/05/2024 at 16:19
Published on nhs.uk at 16:19

Dear Anonymous,

I am very sorry to read your comment regarding your experience of Children's ED and GP out of hours service. I would be very grateful if you could contact our Patient Advice & Liaison Service (PALS) on 01782 676450 or via email to patientadvice.uhnm@nhs.net to provide additional details to allow us to further review your concerns.

With kindest regards

Rebecca Pilling, Head of Patient Experience

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