"Above and beyond"

After contacting the practice and speaking with the same receptionist on the past few occasions I can only say I feel cared for and understood. She was extremely helpful and went further than I expected. I was helped quickly and with a positive outcome for my needs. Also speaking next with the Dr I felt I was listened to and understood. I didn't feel rushed or uncomfortable with expressing myself and the outcome was extremely helpful. I think if you treat people with the respect they deserve then they return it back. Thankyou!