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"Amazing Post Operative Care - Max Fac Team"

About: Royal Surrey County Hospital

I visited last week to have a biopsy undertaken with the Max Fac team. However I developed and infection and subsequent complications afterwards. I was given extremely helpful advice and seen very quickly via the SDEC unit - I was able to see a doctor and treated the same day on two separate occasions as well as some additional stitching I required also done same day. The team were friendly and extremely supportive. I dealt with an on call doctor who was able to call me back very late into the night and give me the best care remotely and get me in the next day for treatment. Big shout out to the doctor who stitched me up today. Thank you. Fab team and a great hospital

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Responses

Response from Charlotte Pearson, Royal Surrey County Hospital NHS Foundation Trust last week
Charlotte Pearson
Royal Surrey County Hospital NHS Foundation Trust
Submitted on 30/04/2024 at 12:53
Published on Care Opinion at 12:53


Dear patient,

Thank you for taking the time to let us know about your treatment by the Maxillo Facial team and the Same Day Emergency Care (SDEC) team. We have shared your positive feedback with the staff and it is much appreciated.

We wish you all the very best for the future.

With kind regards from the Patient Experience Team

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