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"Professional"

About: Ipswich Hospital

I have not attended a hospital for at least 20years, I have never been to Ipswich Hospital. I was a day patient and every member of staff I met was Professional, Kind, Informative and compassionate, the hospital was clean and there was no litter inside or out as far as I could see. I was very nervous and this by all who attended me was taken into consideration. I probably will never have to go back to this hospital but if I did there certainly would be no anxiety.

My procedure was dealt with in a calm and respectful way and I was informed every step of the way as to what was happening.

The theatre staff, recovery staff, outpatient ward and my surgeon

were exemplary. Thank you. Joanne Kemp

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Responses

Response from Patient Experience Lead, East Suffolk and North Essex Foundation Trust last week
East Suffolk and North Essex Foundation Trust
Submitted on 29/04/2024 at 10:42
Published on Care Opinion at 10:42


Thank you for leaving your kind words which I have shared with the ward and Estates teams. It is great to hear how your experience after not using a hospital for over 20 years was good and the clinical team kept you informed. I hope you are making a good recovery at home. Many thanks

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