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Highly efficient, caring and delightful to be around

Posted By leakyboots

"Highly efficient, caring and delightful to be around"

About: St Michael's Hospital / Trauma & Orthopaedics (including fracture/hand clinic)

(as the patient),

Total knee replacement at St. Michael's in Hayle.

Everyone, from consultants to nursing staff, physios to food servers, was highly efficient; and above all caring and delightful to be around.

Of course I am sore, but I would recommend St. Michael's without reservation.

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 3 days ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 07/05/2024 at 09:55
Published on Care Opinion at 09:55

picture of Jess Saunders

Dear leakyboots,

Thank you for taking the time to share your story with us. I was so pleased to read about your experience at St Michaels Hospital where you found the staff to be highly efficient.

I am responding to you as a member of the Patient Engagement team here at the Royal Cornwall Hospitals NHS Trust, but I will ensure the team looking after you receives your lovely feedback.

Thank you again for taking the time to share your feedback, I hope you are continuing to recover well from your operation.

Best wishes,

Jess

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