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Ultrasound scan appointment

Posted By CoastalH

"Ultrasound scan appointment"

About: Ilfracombe Tyrrell Hospital

(as the patient),

Easy to find (was my first visit), easy to park on street nearby. Greeted promptly by smiley receptionist, shown where to go to wait for appointment, the receptionist came out to guide me.

Waiting room clean and sufficiently warm, water available to drink whilst waiting.

Friendly greeting from nurse, only a few mins after my appointments time,  directed to scan room.

Friendly and informative throughout scan, listened to my brief history/reasons for scan. Gave reassurance that I wasn’t expecting her to be able to give, so that was a bonus!

All in all good experience◡̈ 

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Responses

Response from Gill Kite, Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last week
Gill Kite
Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I am a Diagnostic Radiographer with many years experience of working, and imaging patients, in all areas of the Radiology department. I am also responsible for the governance in Radiology and so make sure that we are compliant with the many ionising radiation regulations that dictate what we can and can't do in radiology, keep the patients and staff safe and ensure we are practicing safely. I also deal with our policies and procedures and oversee compliments, complaints and quality.

Submitted on 29/04/2024 at 12:47
Published on Care Opinion at 12:47

picture of Gill Kite

Dear CoastalH,

Thank you for taking the time to leave positive feedback following your ultrasound scan at Ilfracombe hospital. I'm pleased to read that your experience was a good one, you felt listened to and that the nurse or sonographer was able to give you some reassurance following your scan.

I will send your kind feedback on to the ultrasound team who will be very pleased to receive it.

Kind regards

Gill

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