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More communication would be good

Posted By Rachel916

"More communication would be good"

About: Gynaecology / Outpatients Hysteroscopy

(as a service user),

Hysteroscopy, biopsies and Marina coil.

All the nurses at Causeway Coast Hospital were just lovely, so were the doctors.

However, more communication would be good - eg no one told me I could take a book through, which would have helped take my mind off it, instead I was all alone in a waiting room for what seemed like ages.

I really felt looked after in theatre, everyone was very kind and smiley.

Thank you.

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Responses

Response from Brenda O'Neil, Lead Nurse, Gynaecology, NHSCT last week
Brenda O'Neil
Lead Nurse, Gynaecology,
NHSCT

Submitted on 08/05/2024 at 13:54
Published on Care Opinion at 13:54

Dear Rachel916,

My name is Brenda O’Neill, I am the interim Lead Nurse for Gynaecology Antrim & Causeway. Thank you for taking the time to share your experience of care during you're stay in Gynae, Causeway Hospital.

I am pleased that you had a positive experience while in our care. I will share this feedback with Grainne (Ward Manager) and the team..

Many thanks,

Brenda.

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