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"Great team work!"

About: North Devon District Hospital / Accident and emergency North Devon District Hospital / Medical Assessment Unit

(as a service user),

I had the experience of being sent to the Same Day Emergency Clinic from A&E yesterday and what can I say.

The team was busy and being pulled in all directions, they all stayed very polite and helpful. 

Was great to see such great team work!

Also, a shout out to John, as even though they didn't have Sodexo to hand out sandwiches, he was happy to step in and hand them around. 

Well done team!

Makes an uncertain time feel a little better. 

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Responses

Response from Gareth Bosence, Advanced Clinical Practitioner - Acute Medicine (Northern Services), AMU incorporating SDEC and Medical Assessment Unit (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 5 days ago
Gareth Bosence
Advanced Clinical Practitioner - Acute Medicine (Northern Services), AMU incorporating SDEC and Medical Assessment Unit (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 14/05/2024 at 11:12
Published on Care Opinion at 11:12


Dear Milo3101,

Thank you for sharing your kind opinion of the same day emergency care department at NDDH.

The team work hard to provide a efficient and productive service for your patient's, aim to get patient's sorted in the day.

I have shared your comment with Jon,

Thank you again and hope your condition continues to improves,

Gareth

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