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Impressive service

Story from nhs.uk

"Impressive service"

About: Southwell Medical Centre

Used the AccuRx Triage Service via the NHS mobile app for the first time. Easy to fill form completed and sent at 0810. Doctor called me at 0920. Appointment made same day for 1045. Saw friendly and efficient medical practitioner and prescribed antibiotic treatment. Prescription fulfilled by 1105. Job done. Excellent service, and well done to the whole team. Thank you!

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Responses

Response from Southwell Medical Centre 5 days ago
Southwell Medical Centre

Submitted on 14/05/2024 at 11:22
Published on nhs.uk at 11:22

Hi Colin,

Thank you very much for taking the time to leave us some positive feedback.

We always aim to provide a good level of service and I'm pleased to hear that we have achieved this for you.

I will pass on your comments to members of our team during our next Practice Meeting.

Kind regards

Danielle Croucher

Practice Manager

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