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"Friendly, helpful, calm and efficient"

About: General Surgery / Surgical Unit Stracathro Hospital / Ear, Nose & Throat

(as the patient),

From the outside Stracathro Hospital looks like a step back in time to the 1940s but once inside the surgical unit there is no mistaking the modern services and care. 

From greeting at the reception to discharge later the same day I was treated respectfully and kept informed by all levels of staff as to what was happening, having my questions answered and needs cared for. All staff were friendly, helpful, calm and efficient. 

The surgery went smoothly and I was pleasantly surprised at the lack of discomfort and pain that I had expected. I was discharged a few hours later feeling well.

My thanks to all staff who made the procedure so problem-free. Your work is valuable and appreciated.

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Responses

Response from Morag Gray, SCN, Surgical Unit Stracathro/MPU, NHS Tayside last week
Morag Gray
SCN, Surgical Unit Stracathro/MPU,
NHS Tayside
Submitted on 07/05/2024 at 10:42
Published on Care Opinion at 10:42


Hi piratequeen

Thank you for taking the time to leave you feedback, it is very much appreciated.

We are very proud of the service and staff here in Stracathro and I will pass on your feedback to all the team.

Wishing you all the best and a speedy recovery from us all here in Stracathro

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