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7 hours waiting

Story from nhs.uk

"7 hours waiting "

About: St Richard's Hospital

While I acknowledge the effort put forth by everyone, I'm utterly baffled as to why it would take over 10 hours just to see a doctor and get discharged. This prolonged delay is utterly unacceptable and reflects poorly on the once excellent service. Watching anxious patients endure pain during such an unnecessarily lengthy wait is disgraceful. This situation is an embarrassment to all involved, as there is simply no justification for such inefficiency.

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Responses

Response from St Richard's Hospital last month
St Richard's Hospital

Submitted on 25/04/2024 at 10:42
Published on nhs.uk at 10:42

Dear Paul

Thank you for your post and I am sorry to hear that you had to wait for 10 hours to see a doctor. The NHS Choices website is anonymous, and your contact details are not shared directly with the Trust. If you would like us to look into the specific nature of the issues you have experienced at the hospital we would encourage you to contact the Trust directly to tell us about them. You can do this by contacting our PALS team on 01243 831822 or email uhsussex.palschichester@nhs.net

Jo Yearsley, Patient Engagement and Liaison Manager

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