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Great service

Posted By Toughie

"Great service"

About: NHS Tayside / East Scotland Breast Screening Centre

(as the patient),

I would just like to say thank you to the lovely ladies at the Mobile Breast Screening in Arbroath.

I recently had my screening appointment, and right from the start the lady who checked me in to the lady who took my X-rays were just lovely, she put me at ease and explained everything she was doing.

And I must say that using the mobile units saved me and my work about 2 hours off as the mobile van is in my hometown so all in all I was only away from my work for about 20 minutes!

Great service NHS Tayside and thank you to the lovely ladies.

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Responses

Response from Lesley Grattan, Breast Imaging Services Manager, NHS Tayside 3 weeks ago
Lesley Grattan
Breast Imaging Services Manager,
NHS Tayside

Submitted on 30/04/2024 at 09:56
Published on Care Opinion at 09:56

Hi Toughie,

It's great to hear that your screening appointment went well at the mobile in Arbroath. Our staff really think carefully about how best to communicate what happens during the appointment, so that our clients feel as comfortable as possible with what's going on.

I will be pleased to pass on your feedback to the radiographers and thank you for taking the time to get in touch with us.

Best wishes,

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