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"Appalling service"

About: Sixways Clinic

Waited almost a month for an appointment (review of blood test results). Arrived a few minutes late (stuck in traffic for an hour) and the doctor refused to see me. Offered "next available appointment" which is over a month away. Test results mention "uncontrolled diabetes, hypothyroidism, liver disease and nephrotic syndrome" and "premature coronary heart disease". So clearly something that needs attention and yet I feel I am treated like a nuisance and told to come back in a month.

My advice: avoid this practice at all costs.

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Responses

Response from Sixways Clinic last week
Sixways Clinic
Submitted on 24/04/2024 at 10:44
Published on nhs.uk at 10:44


Dear Patient,

Thank you for your feedback. I am sorry to read that you feel your recent experiences were unsatisfactory. Please do contact me at the practice to discuss your concerns further.

Kind regards

Ceri Gardener

Practice Manager

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