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Great practice

Story from nhs.uk

"Great practice "

About: Beacon Medical Group

I spoke to my doctor on Friday 12th April.and recieved a call the same day from the beacon medical group to book me in the following Tuesday 16th April for an Endoscopy. Staff were extremely friendly even when on the phone. From the moment I walked in I was made to feel at ease and I was very nervous. The reception staff the nurses and the doctor were all so good. It was a slightly uncomfortable procedure but was over in 5 minutes. Would definitely recommend this group.

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Responses

Response from Beacon Medical Group 4 days ago
Beacon Medical Group

Submitted on 14/05/2024 at 10:20
Published on nhs.uk at 10:20

Dear Lisa,

Thank you for taking the time to provide Beacon Medical Group with your feedback on your recent experience with the practice. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. Thank you again.

Lauren

Patient Liaison and Communication Lead

Beacon Medical Group

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