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"10 out 10 for whole experience"

About: Barnstaple Health Centre / Barnstaple Sexual Health

(as the patient),

A really good experience, all very well explained. I didn’t really know what I was having done or there was different coils. The nurse who fitted it just made me feel really comfortable, nothing was awkward. Went through everything, explained everything as was happening and what will be feeling.

Totally put me at ease, everyone was nice and welcoming. Had to take my child and they didn’t mind. It was also kept clean and tidy. I didn’t have to wait, was soon seen to take blood pressure, weight, height and urine sample then straight to nurse! I never been to a sexual health clinic before but 10 out 10 for whole experience!

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Responses

Response from Hannah Hill, Administrator (Northern Services), Sexual Health (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last week
Hannah Hill
Administrator (Northern Services), Sexual Health (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 25/04/2024 at 09:23
Published on Care Opinion at 09:23


Dear Mineralsc96,

We are so pleased to hear that you had a really good experience at our clinic and everything was well explained to you. It's also wonderful to know that you felt really comfortable by the nurse who was fitting your coil and she explained everything in detail.

We thank you for taking the time to provide lovely feedback regarding your experience, I will happily share this with the rest of team on how nice and welcoming everyone was.

If you need to book in for a coil check, please call us on 0300 303 3989 Monday-Friday 8:30-5pm or visit our website at https://www.devonsexualhealth.nhs.uk/

Best wishes

Hannah

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