"Ridiculous Appointment System"

I have recently moved to Birtley and opted to use BMG. I've had ongoing health issues since October with coughing and chest infections, I've tried twice now to book an appointment to no avail. Every time I am blocked and told to call in the morning for an appointment that day?? This is the only doctors I have had where this is the case. It's utterly ridiculous and due to my work life I cannot just drop everything the same day. Other doctors were flexible and gave appointment options or over the phone. I will be moving from this doctors to another as so far it is by far the worst and unaccommodating doctors surgery I have dealt with. I am still ill and without any help or support after logging 2 x Econsults both stating call the next day at 7am for an appointment!!!?