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Care Opinion

They always go beyond what is necessary

Posted By cygnusyf56

"They always go beyond what is necessary"

About: CGL Birmingham / East Hub

(as a service user),

I just wanted to give a special thanks to Stewart and Candice who run a couple of different sessions I've been attending for the last 9 months or so.

They always go beyond what is necessary in terms of providing care, help and advice and their efforts are extremely appreciated.

The way they handle themselves makes it much easier to be open and honest. So I just wanted to give them a special shout out.

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Responses

Response from Lydia Broom, Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team, Change Grow Live Birmingham 3 weeks ago
Lydia Broom
Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team,
Change Grow Live Birmingham

Submitted on 25/04/2024 at 16:56
Published on Care Opinion at 16:56

picture of Lydia Broom

Hi cygnusyf56

Thanks so much for getting in touch with us.

My name is Lydia and I'm responsible for listening and responding to people's feedback.

Your feedback about Stuart and Candice was lovely to read. I have shared your kind words with them both and your shout out was greatly appreciated. They have received praise from their manager as a result.

I hope you continue to benefit from the support you have been engaging in for as long as you need it, and that you achieve everything you hope to as you move forwards.

Thanks once again for taking some time out of your day to share your experiences with us.

Best wishes,

Lydia

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