This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Lotus team Northern Trust"

About: Northern Health & Social Care Trust / Continuity of Midwifery Carer Service (The Lotus Team)

(as a service user),

The Lotus team had held an evening for antenatal mummies and their families to come and meet them all. This was very helpful in that we felt more at ease with having met the midwives who were going to be with us when birthing our baby.

The move of maternity services from Causeway to Antrim was worrying but it really helped knowing that the Lotus team would be with me.

My lotus midwife was an amazing support all through pregnancy, labour and after my daughter's arrival.  Longer appointments helped to provide excellent person centred care. She helped me be more confident & supported me in every single thing. I felt in control from start to finish. She helped me heal from past trauma and be stronger for the future too. This is what the Lotus team are all about. Caitlin personally made me feel cared about, respected, important & healed from past trauma. She was always on my side & fought for me & my baby to get the best care possible. 

She was with me for most of my labour and when her shift had to finish another lotus midwife took care of us. Kirsty was brilliant.  Caitlin made sure she knew my birth preferences. It was a lovely and relaxed atmosphere with little fairy lights and essential oils that got the oxytocin flowing! When some complications meant a caesarean section was needed, Kirsty was amazing and helped me stay calm.

Caitlin was back with me when her next shift started and was amazing support with our new baby and looking after me  postnatal. 

We have been lucky to have the lotus girls looking after us. We wish them well and all their mummies will be lucky to have them by their side. I'll never forget Caitlin and want to thank her for helping us have the best experience bringing our wee baby coming into the world. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rachel Chakravarti, Lead Midwife, Maternity, NHSCT 2 weeks ago
Rachel Chakravarti
Lead Midwife, Maternity,
NHSCT
Submitted on 26/04/2024 at 13:18
Published on Care Opinion at 13:18


Dear Daisies2501,

Firstly congratulations on the birth of your baby girl. Thank you for taking the time to give your feedback, it means so much to the team, I will also pass on to Kirsty and Caitlin. I am delighted that you had such a positive experience within the Lotus team. One of the benefits of continuity of midwifery carer teams is the facilitation of building trusting relationships; your feedback is a testament to that.

We have exciting plans within the Trust to transform our maternity services so more women have the opportunity to receive their care within small teams of midwives throughout pregnancy, birth and the early parenting period. The Lotus team are the leading the way as the first continuity team with more teams to follow.

Your valuable feedback highlights the importance of continuity of midwifery carer so I thank you again Daisies2501,

Best Wishes,

Rachel

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k