"Worst practice in luton"

I am currently on day 4 of ringing the gp surgery with B I S C O T G R O U P P R A C T I C E. Their policy is to call at 8am to book A N Y appointment. You will call at 8am be told there is high call volume and to use to call back system. You will wait over an hour for this call to come and you will be told there are N O available appointments today. This is day 4 of calling at 8am on the dot and still unsuccessful in being able to see a gp or nurse. I have called 111 every day who have notified B I S C O T G R O U P P R A C T I C E to call me back with an appointment. This has been happening since last week I am now very poorly with what was simple tonsillitis. And will now have to attend the accident and emergency services at Luton and Dunstable hospital to access the emergency gp as I will N O T be call back by my gp practice which is being instructed to do so by nhs service 111. Worst doctors surgery in Luton and surrounding areas and I have attended my fair share growing up and living in Luton.