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"Terrible staff"

About: The Royal London Hospital

hospital was very unhelpful in e11 and f11 did not come when I needed to go to toilet and now caused me stomach trouble and gave medication late and had visitors making a noise all night

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Responses

Response from The Royal London Hospital 3 weeks ago
The Royal London Hospital
Submitted on 22/04/2024 at 10:44
Published on nhs.uk at 10:44


Dear Patient

Thank you for your feedback from which we are sorry to learn that your experience at Royal London Hospital was unsatisfactory. We would welcome the opportunity to have this looked into further and if you would like this to happen, please liaise with Patient Family Contact Centre (PFCC) who will be happy to support you with this in the first instance. You can contact them at bartshealth.familycontact@nhs.net. Please ensure that you provide your hospital or NHS number, contact number and as much detail as possible about what you would like reviewed, which will aid enquiries being made on your behalf. In the meantime, your comments will be shared with relevant site team.

Kind regards

Central Complaints Team

Barts Health NHS Trust

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