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This was a very positive experience

Posted By Fernbank18

"This was a very positive experience"

About: New Stobhill Hospital / Day Surgery

(as the patient),

I was nervous and anxious but once I was in the Day Surgery area I relaxed and felt at ease. Staff were very pleasant and helpful as was the doctor and theatre staff who chatted to me throughout the procedure.

A very welcome cup of tea and snack tasted wonderful. Walking with my elbow crutch and the aid of a nurse's arm, I walked right out to my daughter's car.

This was a very positive experience and I am hopeful for a successful recovery. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last week
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 29/04/2024 at 12:43
Published on Care Opinion at 12:43

picture of Kevin Torbet

Dear Fernbank18

Thank you for taking the time to leave us your feedback on Care Opinion.

I was pleased to hear you were happy with the care and treatment you received from our staff within the Day Surgery Unit.

I will be happy to pass on your thanks to the team who I'm sure will be touched to hear you had such a positive experience while under their care.

Kind regards

Kevin

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