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I felt very safe and well cared for

Posted By hawkdb66

"I felt very safe and well cared for"

About: Stepping Hill Hospital / Emergency Department

(as a service user),

I attended A&E after it was recommended by my local midwife.

From the lady on reception, to the HCAs that did my ECGs and bloods, to the triage nurse, to the Doctor.. everyone was so friendly, caring and professional. I felt very safe and well cared for throughout the whole experience.

Thank you to everyone at Stepping Hill for looking after me so well.

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust last week
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust

Submitted on 23/04/2024 at 11:04
Published on Care Opinion at 11:04

Good morning,

Thank you for taking the time to share your feedback following your recent treatment in the Accident & Emergency department. I am pleased that you received lovely care from the staff which helped you receive the support you needed. Feeling safe is so important in these circumstances.

I have shared your feedback with the Manager and Matron who have greatly appreciated your kind words and will cascade amongst the team.

Kind regards,

Aoife Isherwood

Patient Experience Team

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