I was diagnosed with type 2 diabetes and tried to get it under control but doing that alone was hard to the point where I had to go on medication. The service from the HCAs and Nurses have been amazing, with there constant monitoring, checking on me phone calls, med reviews I am now 2 points off being in the "non diabetic " range. All this in 12 months.
I have felt like I was the most important patient; I obviously know I'm not, but it's how they made me feel. I know the service has received poor reviews but I can not complain.
I use the online 'contact us' and have had wonderful service from the doctors.
Yes the appointment system needs reviewing but people must remember they are not the only one. Well done orchard medical for looking after me, and I know we have worked together, selfcare is important and people need to be patient, and remember if your seeing a gp it's not actually an emergency.
Thank you
"The nursing team "
About: Orchard Medical Practice Orchard Medical Practice Mansfield NG18 5GG
Posted via nhs.uk
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses