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"Nothing but problems!"

About: Northdown Surgery

A terrible doctors surgery, for every 2 things they do right they do 20 things wrong. Done an anim 2 days for a infection which is irritating my rhinitis. This GP sent me to ENT, they told them to give me Doxycycline when I get an infection. They ignored this and decided I need an asthma review, last time they recommended an asthma review to me for this, I literally got ditched by the asthma nurse no asthma plan in place, no help advice or follow up and was more interested in telling me how she doesn't believe in medicine. Then I had an ambulance out due to not being able to breath and an asthma attack caused by a sinus infection that could of been prevented. I've had many problems with this surgery since I joined ranging from mistake to abusive comments, being forgotten and left.

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Responses

Response from Northdown Surgery 2 weeks ago
Northdown Surgery
Submitted on 18/04/2024 at 14:47
Published on nhs.uk at 14:47


Dear James

Thank you for your feedback. I apologise for your poor experience. I can confirm that the GP did try to call regarding your request but unfortunately this went to answer phone.

Thank you for also contacting me directly at the surgery and speaking with me on the phone. Your prescription has now been issued and sent electronically to your nominated pharmacy.

If you wish to discuss this further please don't hesitate to contact me.

Kind Regards

Kerry

Deputy Practice Manager.

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